Monday, 06 February 2012 23:17

Travel Agent Tour Bookings

If you are a travel agent and wish to join our Travel Agents Reward Scheme to receive 5% commission on any sale of our Dominican Republic excursions, please follow the steps below, sit back and watch the dollars role in!

  • Simply register as a new member (its totally free and takes 1 minute to sign up) by visiting Dominican Republic Community
  • Once registered, mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it with your membership username and email address stating that you are a travel agent wishing to join our scheme. Please include the following information in your email (without this information we are unable to create your commission account:
    - Your business name
    - Your business address including zip code
    - Your business telehphone number 
  • We will make some checks on your business status (to ensure you are a travel agent) and then move you into our special Travel Agents Group on our Dominican Republic Attractions, Tours and Excursion Store
  • Once added to the group, every time you visit the Store, you will be shown prices MINUS 5% (essentially your commission)
  • You simply book as many excursions as you want, pay the total amount and book in the normal way
  • You do not have to wait weeks or even months for your commission as you will already have it from your customers - its that easy

We really have made this the easiet Travel Agent commission scheme available today. If you do, however, have any questions at all, please contact our Tour and Attractions team who will be happy to help. Out Tour and Attractions team can be contacted here

Thursday, 14 July 2011 13:04

How does our tour store work

We have made purchasing our range of Dominican Republic tours and excursionsas easy as possible and we have ensured that each excursion follows these guidelines.
  • That the price we sell the excursions for online are equal or cheaper than those sold in the hotels of the Dominican Republic
  • There are no "hidden extras" to be paid when you go on the excursions - the price you pay here includes everything in our tour descriptions, unless indicated in the tour description.
  • Each excursion have been checked by a Real DR employee to ensure that a quality, informative and fun tour is being provided to our customers
  • All food and drink received on the excursions is of an excellent Dominican quality
  • Each excursion is fully insured
  • Each excursion provides a guide that is both knowledgable about the Dom Rep and have an excellent command of the English language
And this is how it all works....

Excursion Selection

As a visitor you can view all of our excursions, add the quantity of adults and child you have in your party and select a number of excursions to add your own shopping cart. You can also choose your preferred day of the week to go on the excursion. (A list of available days is situated next to the adult and child quantity boxes) as well as a preferred date (MM/DD/YYY format).

Your Shopping Cart

As you select your different excursions these will be added to your "shopping cart". You will be automatically taken to your shopping cart after adding each excursion, so that you may see the total amount. If you would like to add more excursions to your cart, simply click on the "Continue Shopping" button. If you would like to remove one of your excursion purchases, simply click next to the excursion and click on the delete button. The excursion is automatically removed and the total amount adjusted for you.

Shopping Account

In order to ensure that we send your excursion details to the correct email address, we ask you to complete our registration form which will appear when you go to the checkout. We only ask for miminal information to ensure delivery of your purchased items. If you have shopped with us in the past, you can enter your email address and password (this is sent to you via email) and go straight to check-out.
Please note: That any information you enter in the account form is held on a secure server and is not, under any circumstances, passed onto any third party.

Checking your Details

Once you click "Go to Checkout" you will be automatically be directed to our Billing and Payment Information page. Please check that your address in correct. At the bottom of this page is an information box which must be completed in order to arrange pick-up times from your hotel. Please add the following details required (there is a helpful hint above the text box):

  • Your hotel name (eg. Hotel Avienda)
  • Your resort (eg. Puerto Plata)
  • Your arrival date (eg. MM/DD/YYYY)
  • Your vacation duration (eg. 14 nights)

Once these details are completed, please click on the "Continue Checkout" button which will take you to our Order Confirmation page

Order Confirmation

The order confirmation page lists the following details for you to check regarding your purchases:

  • Your billing/payment address (this will be used to check your credit card or PayPal account details)
  • Your vacation details (hotel name, resort name, arrival date, vacation duration)
  • Your shopping cart contents (all of your excursion purchases, including excursion name, number of adults, number of children, preferred day of excursion and the total cost for your purchases)

Please check all of the details on this page and click on any of the editbuttons to change your details. Once your are satisfied that all of the details are correct, please click on the "Confirm the order" button. You wil now be taken to the PayPal secure site to make a payment.

Paying for Excursions

We accept all major credit cards as well as PayPal. Once at the PayPal website, please enter either your credit card details or your PayPal account details. You will be asked to confirm payment. Please click "Pay" and then "Return to Merchant" and you will be taken back to the Real DR store. Please note that you DO NOT need a PayPal account to purchase excursions through our site

Receipt of Purchases and Payment

In order to ensure that you have a complete trail of your purchases and payment, we will send you, via email, the following receipts of payment:

  • A receipt from the Real DR Store detailing your purchases, your vacation information and the amounts paid
  • A receipt from PayPal confirming the amount paid to the Real DR Store

Please keep both of these receipt and take them with you on vacation. These can be used as proof of purchase, just in case you lose your excursion vouchers.

Your Excursion Vouchers

Within 4 days of purchasing your excursions from us (or even sooner if your are travelling within 14 days of purchasing your excursions) you will receive an email containing one excursion voucher FOR EACH EXCURSION BOOKED. These will be in Microsoft Word format and must be printed and taken with you on vacation. Each excursion voucher will include the following details:

  • The name of the person who made the booking
  • The hotel and resort name where the booking party are staying
  • The arrival date of the booking party
  • The vacation duration of the booking party
  • The excursion name
  • The excursion pick-up time and pick-up point
  • Excursion tips - eg. a reminder of things to take with you
  • Your booking reference number

In addition, there is a phone number to call in case of emergency (eg cancellation due to illness etc) as well as a reminder of the excursion tips for that particular excursion.

Things to Note

Before travelling to the Dominican Republic, please ensure that the following is completed:

  • Print your excursion vouchers, the Real DR confirmation email and the PayPal payment receipt and add them to your travel documents
  • Read our cancellation and refund poilcy
  • Read our terms and conditions

Have a wonderful time in the Dominican Republic and thank you for purchasing your Dominican Republic excursions from The Real DR

Monday, 04 April 2011 11:30

Dominican Republic Tour Guidelines

Important Notes, Guidelines and Things to Remember

  • The Dominican Republic is a beautiful island with lots of wonderful things to do, inland, onshore and offshore, make the most of your time here and make it a vacation to remember.
  • Therealdr.com only features the best tours, attractions and excursions available.
  • All tours attractions and excursions featured and published by therealdr.com are personally checked to ensure the implementation of international food hygiene standards, guide competency, language ability, driver and vehicle quality, general safety and insurance coverage.
  • Tours sold by unlicensed or pirate operators may be cheaper but generally have not been checked adequately for basic hygiene, safety & often have little or no insurance coverage which is why they are cheaper. Be safe at all times.
  • Tours sold by unlicensed or pirate operators can often be dangerous and at best disappointing. The chances of seeking a refund, compensation or representation if required will most likely be non-existent.
  • Always book tours, attractions and excursions with a reputable, reliable, safe and fully insured operator.
  • Follow these guidelines with your safety and well being in mind and you will be well on your way the kind of special, memorable vacation you’ve been dreaming of and deserve.

As the Dominican Republic continues to grow and develop, so does the infrastructure in and around the resorts, not least the ever growing list of things to do during your vacation here.  There are a whole host of daytime trips, tours, excursions and attractions available, including night time activities not to mention special events or local holidays that may be of interest to you during your stay here in the Dominican Republic. Keep checking in with us at therealdr.com and we will do our utmost to keep you updated as and when we discover anything that may be of interest to you.

Of course it’s natural for you to want to make the most of your hotel here as generally the all inclusive packages on offer tend to cover most of your basic needs in terms of comfort, food, drink, activities and general relaxation.

It is important to understand and realize however that the Dominican Republic is a beautiful island, brimming with amazing tropical flora and fauna with mind blowing views that at times will take your breath away. The Dominican Republic is steeped in history, unique culture and the people here are some of the friendliest you are likely to meet in any country around the world. Over and above this, the shorelines here are home to some of the worlds’ most spectacular beaches. Once on the beach here, you are literally just a few steps away from entering a magical under sea world, which is home to an abundance of colourful coral reefs, exotic tropical sea life and literally a once in a lifetime opportunity to have a marine encounter the likes of which you have never experienced before.  So ultimately we urge you to take the time and trouble to explore beyond the confines of your hotel and open up a whole new world of excitement and adventure that is ready and waiting for you.

We at the realdr.com have many years experience in the travel and tourism industry. We understand the importance of quality, safety and value for money, and we also understand that it is our job to steer you towards the kind of tours and attractions that truly will make your vacation experience here in the Dominican Republic jam packed with the kind of memories that will stay with you for a lifetime.

As such, we can tell you honestly that we only feature within this site the best quality excursions available. All of the tours & attractions published have been tried and tested by our staff before they reach the pages of therealdr.com In addition to our constant search to provide quality and value for money, we are pleased to advise that the tours and attractions featured within this site have been scrutinised for food hygiene and general all round safety.

IMPORTANT

warning_iconIt is of utmost importance to understand that the Dominican Republic still is in certain aspects a third world country. Regulations regarding food hygiene, guiding standards, driver training and background checks regarding competency, vehicle maintenance and vehicle safety are not strictly regulated and often overlooked for the chance for some unlicensed tour operator or pirate excursion company to make a fast buck at your expense.

Because of this it is more than likely that you will be offered some incredible deals on tours with significant savings against some of the more prominent tours and attractions available. Prices are often cheaper because basic competencies like food hygiene, vehicle maintenance, staff training and insurance have pretty much been ignored. Should you decide to take a chance and book one of these tours, know that you are doing so at your own risk and with the distinct possibility that some major hygiene and safety factors have been completely overlooked. Because of this we urge you to always book your tours with a reputable, reliable, safe and fully insured tour operator. Your safety and the overall quality of your vacation here in the Dominican Republic is of utmost importance to us and exactly why therealdr.com exists as an up to date information and reputable reliable booking service.