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Call Center Growth Predicted |
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The next five years should see a significant increase in the number of call centres in the Dominican Republic according to Eddy Martinez, Director of the Center for Export and Investment (CEI-RD). There are currently 45 call centers operating in the country that employ 18,000 people and generating salaries of over US$150 million. The demand for this service comes mainly from Indian investors looking to make the most of the country's infrastructure and will provide employment for approximately 100,000 people.
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